369zk Platform Account Terms

These are the terms under which we at 369zk provide our platform and services. When you create an account with us, you agree to these terms. They cover how your account works, how deposits and withdrawals function, what happens if there is a dispute, and the rules governing your use of our football sportsbook, live casino tables, slot games, and lottery offerings.

Our 369zk terms are written to be clear and fair. We do not use hidden clauses or confusing language to obscure how the platform operates. If any part of these terms is unclear, contact our support team — we can explain what you need to know.

This page outlines our account conditions, deposit and withdrawal policies, bonus terms, dispute procedures, and jurisdiction notice. Read through these sections carefully before you deposit or place your first position.

Account Terms and Conditions on 369zk

Account Eligibility and Opening

When you open a 369zk account, you confirm that you are of legal age in your jurisdiction and that you meet any requirements set by local law to use our platform. You are responsible for verifying that your access and use comply with the laws applicable in your location. Our services are available only where local law permits — we do not operate in all countries or regions.

You provide us with your email, phone number, and a password. This information must be accurate. You are responsible for keeping your password confidential and for all activity on your account. If you suspect unauthorized access, change your password immediately and contact our support team.

Deposits and Your 369zk Wallet

On 369zk, you deposit funds into a single wallet that covers all platform activities — football betting on Liga 1, Piala Indonesia, Piala AFF, and Champions League; live-dealer blackjack, roulette, and other table games; slot games like Aviator, Sweet Bonanza, and Gates of Olympus; and lottery draws. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet).

Deposits are credited to your wallet once payment confirmation is received. Most mobile-wallet deposits clear within seconds; bank transfers may take minutes to several hours depending on your bank. We do not charge a deposit fee. Your wallet balance is accessible for withdrawal at any time (subject to verification and standard banking windows). You own the balance in your 369zk account — it is your money.

Withdrawals from 369zk

You can withdraw your wallet balance to your registered payment method — mobile banking, local payment, online payment, or a bank account — at any time after verification. We process verified withdrawal requests within standard banking windows. Mobile-wallet withdrawals typically settle within minutes; bank transfers may take longer depending on the receiving bank's schedule. We do not guarantee subject to verification.

Our 369zk withdrawal fee is transparent — we do not charge hidden fees or deduct amounts without notice. You can view your withdrawal status and history in your account dashboard. If a withdrawal fails (for example, due to incorrect account details), we will notify you and help you resubmit.

Game Rules and Positions

When you place a position on a football match (Liga 1, Champions League, etc.), you are agreeing to the rules of that market. Your position settles according to the official result as determined by the league or tournament. Live-dealer games follow standard casino rules; slot games operate on certified software; lottery draws occur at scheduled times with published results. All rules are displayed in the game interface before you participate.

We do not manipulate game results or odds. Our live casino tables use multi-camera feeds from licensed studios. Our slot games use certified random number generators. Our football markets settle based on official league results. If you believe a result is incorrect, contact our support team immediately with details, and we will review the incident.

Bonus Terms

If we offer a welcome bonus or other promotional funds, the terms are clearly stated at the time of offer. Bonus funds may have a wagering requirement (a multiple of the bonus amount you must place in positions before withdrawal). Bonuses are not transferable between accounts and expire after a set period if unused. You are responsible for reading bonus terms before accepting an offer.

Dispute Resolution

If you have a dispute about a position settlement, withdrawal, or account balance, contact our 369zk support team with details. We will review your account history, the relevant game or match result, and our records. If we cannot resolve the issue directly, we may engage a third-party auditor. Most disputes resolve within a few business days.

Jurisdiction and Legal Notice

Service Availability and Jurisdiction Restrictions

Our 369zk platform is not available in all jurisdictions. We do not offer our services in countries or regions where online gaming or wagering is prohibited by law. You are responsible for verifying that your use of 369zk complies with the laws applicable in your location. If you access 369zk from a restricted jurisdiction, you do so at your own risk, and we are not liable for any legal consequences.

If we discover your account is located in a restricted jurisdiction, we may suspend your account and hold your balance pending verification of your location. This is a protective measure to ensure we comply with local regulations.

Data Protection and Privacy

We protect your personal and financial data through standard security practices. Your ID, address, payment details, and account history are stored securely and accessed only by authorized 369zk staff and payment processors. We do not share your information with third parties except where required for payment processing or legal compliance. Details about how we handle your data are in our privacy policy.

Changes to These Terms

We may update these terms from time to time. We will notify you of material changes via email or by posting a notice on the 369zk platform. Continued use of your account after changes take effect constitutes acceptance of the new terms. If you disagree with any change, you may close your account and request a withdrawal of your remaining balance.

These terms are binding when you create your 369zk account. They are the complete agreement between us and you regarding your use of our platform. If any term is found to be unenforceable, the remaining terms continue in effect. If you have questions about these terms, contact our support team — we are available to clarify during standard business hours across Jakarta, Surabaya, Bandung, and Medan time zones.